Help Centre

All you need is a reliable internet connection and access to a personal computer, tablet, or phone – our online courses are responsive and designed to work across all platforms.

  • Know your Human Rights online course

At the moment, the Know Your Human Rights course is available in English, Urdu and Azerbaijani but Google Translate is available on each page of the website.  Their translations are not the best and it would be good to use an online dictionary for English plus your own language to check anything that doesn’t seem right.

  • Youth for Human Rights course for secondary schools

This course is for teachers and has lesson plans booklets and videos. It is available in English, plus Arabic, Turkish, Urdu, Farsi and Kurdish Sorani.

  • Human Rights for Younger Children

This course is being prepared.

We recommend that you study the courses somewhere quiet so that you can concentrate and get the most out of the rich, helpful information it contains. As we point out in the Introduction, never go past a word you don’t understand; always look the word up in a paper or online dictionary. If the material becomes difficult to understand, go back and look for a word you may not know.

No. The Know Your Human Rights Course is for people at secondary school level and above. There are additional references and resources at the end of the course for the materials used and for accessing the main human rights organisations.

Peaceful Planet Human Rights Education is dedicated to spreading knowledge of human rights to all countries and all levels of society. If you are interested in training as a human rights trainer, our online course is a good place to start. In fact this online course would be a prerequisite for additional training.

No, absolutely not – in fact that’s one of the main reasons we developed our online courses, so that more people from around the world could benefit from our training.

When you purchase a course from outside the UK, the course fee will be automatically converted into your local currency, using that day’s exchange rates (as set by your bank), when it is debited from your debit/credit card or via your PayPal account and our Stripe payment platform. Guidance is available when you sign up.

You can check use the following link as a guide for the current exchange rate: www.xe.com currency converter.

Simply click the ‘Buy now’ button on the course page to add the course to your basket, where you can pay with your debit/credit card or PayPal account via our Stripe secure payment gateway.

If you have a special offer code, simply enter it at the checkout when purchasing your course and the discount will be deducted from the total.  Look for the blue ‘Add a discount code’ box

Yes. If you are a teacher or admin in an educational institution or community group and wish to purchase the course for a group of students, please contact us for a group purchase discount.

Depending on your level of English or how well you get on with Google Translate, you will probably find the course takes you a total of 8 to 12 hours. You will need to complete all steps of the course and all the tests in sequence to complete the course and earn your certificate.

Yes. The advantage of our online training is that you can fit it in around your other commitments whenever it suits you, day or night. All of our courses and webinars come with life-long access so you can take your time and complete them at your own pace. Your progress is recorded so we can help you through any difficulties.

Yes, all our courses and webinars come with life-long access so you can revisit the whole course, or just a section of it, as often as you need to. In fact, we recommend that you do this to help you fully absorb the material the course contains.

If you would like to review a particular section of the course again, having finished the whole course, or even having moved through the course to a later section, you can easily navigate to an earlier section using the menu on the left of the screen.

YES! Currently, you will receive the Certificate of Completion from Peaceful Planet Human Rights Education.

When you purchase an online course you will be sent an email with full instructions on how to access your course/s and the relevant links.

If you don’t receive the email, please check your spam or junk folder as it may have gone in there.

If you find you’re still having trouble accessing your course, please don’t hesitate to contact us.

You can access your online course account directly at:  Course  (you will need to sign in).

If you are there and are still having problems logging in, it may be that you need to delete your browser cookies and/or empty your cache. For example, to do this in Chrome

In the browser bar, enter: chrome://settings/clearBrowserData. At the top of the “Clear browsing data” window, click Advanced. Select the following: Browsing history, Download history, Cookies and other site data, Cached images and files

From the “Time range” drop-down menu, you can choose the period of time for which you want to clear cached information.

If you’re still having trouble after having done that, then please contact us.

If you’ve got to the end of your course but your completion is less than 100%, the download button for your certificate won’t appear, so you will need to check the course sections menu to find any that aren’t yet marked as complete (those you have finished will have a green tick next to them). As you progress through the course you will see the progress bar and a percentage figure. You will see that the percentage changes to 100% when you complete the course.

The course is set up so you automatically move on to the next section when you have completed each section of achieved 100% on the test you are doing.

Simply finish the course and you will be taken to a page with a download link to your certificate. You can also access this link via the ‘Your Progress’ page, as long as you have completed 100% of the course.

Yes. Once you’ve successfully completed 100% of your course you can access your certificate on the first page of the course.

If you’ve got a question wrong and would like to review the appropriate film clip again before retaking the questions, you will need to exit the questions section by clicking on ‘Course sections’ in the menu – this will then allow you to scroll down and click on the appropriate film clip.

NB If you’re using a tablet (eg. ipad) or mobile phone to access the course, click on the two arrows in the top left-hand corner to get back the course menu.

Yes. If you’d like to buy a course for someone else, or would like to purchase a gift voucher than can be used against the Know Your Human Rights course; please contact us and we’d be happy to arrange this for you.

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